RETURN, EXCHANGE AND REFUNDS:
We do not sell fake / replica or imitation products. We assure buyers that what you buy are from genuine products. We only work with distributors / suppliers who sell genuine products or are authorized to distribute the products in Malaysia.
If something needs to be returned, please contact our customer service within 3 days after receiving your product. Please include the order number, e-mail address, pictures of the product, and the problem in all correspondence. Please return the products to our office address locate at Kuching, Sarawak.
We will NOT accept any return of products with obvious signs of use. If you return products in used condition, you will be responsible for the cost to have them shipped back to you.
Once we received your return package, your refund will be processed within 14-30 working days. Credit will be issued for the original amount that was paid for the products, excluding shipping and others fees. Refunds will be issued in the original form of payment only.
CANCELLATOIN OF ORDERS:
No cancellation is allowed after payment has been made.
*We will not accept return of product(s) that are not compatible with your system configuration.